Operational Archives
If you file your documents digitally, you want to be able to retrieve and display them quickly. Then your call centre employees can see immediately which letter the customer is calling about. An operational archive offers you this possibility. Document Dialog supplies the required software.
Operational versus legal archive
To file your documents, you can choose from two options:
- In a legal archive you can store your documents in their original file format or as PDF/A, together with a digital signature. This means they retain their legal value. The disadvantage is that you are not allowed to compress or convert them, and that means the files take up a lot of storage space.
- You could think of an operational archive as a working archive. It stores your output files in such a way that you can easily select, display and convert a document.
Advantages of an operational archive
An operational archive offers many advantages. Below, we have listed a few:
For all formats and applications
In an operational archive you can store all your documents, regardless of the format or the application in which they were made. From TIFF or PDF to AFP, PostScript or Metacode.
Direct conversion to the required format
Do you need an archived document for your web presentation or to send it as an attachment to your e-mail? Then the operational archive converts this document to the required format on the fly. This way, you can quickly turn an AFP document into a PDF or JPG, which you can post on the web directly.
Splitting up big files
With high volume production your output files often consist of thousands of pages. Operational archives are well placed to deal with these. They keep track of which document belongs to which customer. This way, a customer can find the right page in the blink of an eye.
Space for many documents
On account of the fact that you can compress big files in an operational archive, you save a lot of storage space. Big files take up less space than a combination of small ones. Consequently, you can store many documents in your archive, which you can then make available to your customers in a self-service web environment, for example.
Fast on-screen display
If you archive runs out of space and is used intensively, it could be quite a while before a document appears on the screen. Therefore, some operational archives offer the option to use an internal data format. This allows you not only to display your documents quickly, but to export them together with the index data, for example during a migration to another product.
More information at Document Dialog
Operational archives offer you this option and may others to boot. Document Dialog is happy to give you advice on this. Make an appointment for a conversation without any obligations.
